Meli

Support

We're a small team and we read every message.

Need a hand, or have feedback? Email us at support@amplifygo.io and we'll get back to you.

Common questions

How do I cancel my subscription?

Subscriptions are handled by Apple. On your iPhone, open Settings → [your name] → Subscriptions → Meli, and tap Cancel. You'll keep access until the end of your current period. You can also reach this from Meli's Profile → Manage subscription.

How do I delete my account and data?

In the app, go to Profile → Account → Delete account. This removes your account and profile from our servers. Your on-device journal is removed when you delete the app.

Is my journal private?

Yes. Your entries are stored on your device and synced only to your own account, readable only by you. We never sell your data, show ads, or use your journal for marketing. See our Privacy Policy.

How does the gentle reset work?

It's optional. You choose which apps and a daily time limit; when you cross it, Meli shows a kind, full-screen nudge to step away. Apple never tells Meli which apps you picked — it all stays on your device.

The "Take it deeper" reflection isn't working.

It needs a connection to reach our secure server. If it's not responding, check your internet and try again. If it keeps failing, email us and we'll look into it.

Legal

Privacy Policy  ·  Terms of Use